SAL is operated by Elastro LLC, a company based in California, United States. References to “SAL,” “we,” “us,” or “our” in this policy refer to Elastro LLC. You can contact us at support@sportathletelevel.com.
| Purpose | Information used |
|---|---|
| Creating and managing your account | Name, email, password |
| Calculating and displaying your SAL score | Athletic data, match results, peer ratings |
| Matching you with events and competitions | SAL score, location, sports |
| Processing payments | Billing information (via Stripe) |
| Delivering in-platform messages | Message content, sender/recipient IDs |
| Sending account and service notifications | Email address |
| Improving the platform | Usage data, aggregated analytics |
| Preventing fraud and abuse | IP address, account activity |
| Legal compliance | As required by applicable law |
Your SAL profile is partially public by default. Other users can see:
The following is always private and never shown to other users:
We do not sell your personal information. We share data only in the following circumstances:
We retain your account information and athletic data for as long as your account is active. Match results and scores are retained indefinitely as they form part of the platform’s historical record — even if you downgrade to a free account, your match history is preserved and becomes visible again if you upgrade.
If you delete your account, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention records).
SAL uses cookies and browser local storage to:
We do not use third-party advertising cookies. You can clear cookies through your browser settings, though doing so will log you out of the platform.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at support@sportathletelevel.com. We will respond within 30 days.
SAL is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe a child under 13 has created an account, please contact us immediately.
We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and Row Level Security on our database so that users can only access their own data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
The SAL platform may contain links to third-party websites (such as venue websites or social media profiles). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
SAL is operated from the United States. If you access the platform from outside the US, your information will be transferred to and processed in the United States. By using SAL, you consent to this transfer. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may update this Privacy Policy periodically. When we do, we will update the “Last updated” date at the top of this page. For significant changes, we will notify you by email or through a prominent notice on the platform. Your continued use of SAL after changes take effect constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Elastro LLC — Privacy
Email: support@sportathletelevel.com
Website: sportathletelevel.com